Documenting your first process in Subtrak is one of the fastest ways to start building your company’s playbook.
A process is simply a collection of SOPs that work together to complete a larger task. Examples include a sales process, estimating process, or project startup process.
Subtrak makes it easy to create processes either from templates or from scratch.
Step 1: Navigate to the Processes Section
To begin creating your first process:
Go to the main navigation on the left side of the app
Click Processes
In the upper right corner, click + New process
A modal window will appear titled Create Process.
From here, you can choose how you want to create your process.
You have two options:
Browse Subtrak Templates
Start from Scratch
Option 1: Create a Process Using a Template
Using a template is one of the fastest ways to start documenting your operations.
Templates are part of the Subtrak Process Library, which includes common processes used by construction companies across different trades.
Browse the Template Library
When you select Browse Subtrak Templates, you will open the process library where you can:
Search for specific processes
Filter by trade
Filter by department
This helps you quickly find processes relevant to your business.
When you click on a template, you can preview its contents and review the SOPs included in the process.
Add a Template to Your Playbook
When you find a process you want to use:
Click Add to Processes
A confirmation modal will appear
Click Confirm
The process will now be added to your playbook and you will be taken to the Edit Process page.
Customize the Process
On the Edit Process page, you can customize the process to fit your business.
Here you can:
Edit the process name
Add or modify the process description
Tag the process by role, department, or project type
Reorder SOPs using the drag handles on the left side of each SOP
Edit or remove SOPs using the three-dot menu on the right of each SOP
If you choose Edit on an SOP, a modal will open where you can update the SOP details.
Inside an SOP you can:
Edit the title
Tag the SOP to a responsible role, department, or project type
Edit the overview
Add step-by-step instructions
Reorder steps
Add images or screenshots
Link to videos
Upload files such as PDFs or spreadsheets
When you are finished customizing the process and the individual SOPs within it, scroll to the bottom of the page and click Save Process.
Your process will now appear in the Processes section of your playbook.
Option 2: Create a Process From Scratch
You can also build a process from the ground up.
To do this, select Start from Scratch in the Create Process modal.
This will open a blank Create Process window.
Here you can:
Enter the process name
Add an optional description
Tag the process by roles, project types, or departments
Next, you will begin adding SOPs to the process.
Adding SOPs to Your Process
To add an SOP, click anywhere in the + Add SOP area at the bottom of the process.
From here you can either:
Import an existing SOP (if any), or
Click Create New SOP
When creating a new SOP, a modal will appear where you can:
Enter the SOP title
Tag the SOP to one or more responsible roles
Tag it to departments or project types
Next, Subtrak will ask how you want to build the SOP.
You have two options:
Build It for Me
If you select Build it for me, an AI prompt window will appear.
Here you can describe the SOP you want to create. You can either:
Type a prompt describing the task, or
Click the microphone icon to speak your instructions using voice-to-text
Once your prompt is ready, click the submit button (paper airplane) and Subtrak will generate the SOP content for you.
You can then review and edit the generated SOP before saving it.
Build It Manually
If you select Build it manually, Subtrak will open a blank SOP editor.
Here you can build the SOP yourself by adding:
An overview
Step-by-step instructions
Images or screenshots
Links to videos
File uploads such as PDFs or spreadsheets
You can also drag and reorder steps as needed while building the SOP.
You can repeat this process to add as many SOPs as needed to your process.
💡 Pro Tip: Start by Sketching the Process
When documenting a process, you do not need to write out every instruction immediately.
A helpful approach is to sketch the structure of the process first.
Start by creating SOPs that contain:
The title of the task
The role responsible for completing it
This allows you to quickly outline the full process and make sure all major tasks are captured.
Once the structure looks right, you can save the process and return later and add detailed instructions to each SOP, as necessary.
Even a simple outline of the process that defines who should do each task can dramatically reduce confusion and help new team members understand their responsibilities.
Saving Your Process
Once you have added and organized your SOPs:
Review the process structure
Make sure roles are assigned correctly
Scroll to the bottom of the page
Click Save Process
Your process will now appear in your Processes section, where it can be filtered by any tags you applied.
💡 Ideas for Your First Process
If you’re not sure where to start, here are some common processes contractors document first:
Sales process
Estimating process
Project startup
Change order management
Job costing
Project closeout
Warranty service
Start with the processes that happen frequently, take up the majority of your time, or cause the most confusion in your business.
Next Step
Now that you know how to document your first process, you may also want to review:
This article explains how SOPs and processes work together to organize your company’s operational documentation.






